Frequently Asked Questions

What is bubble tea?

Bubble tea, also known as boba tea, is a Taiwanese tea-based drink that typically includes tea, milk, sugar, and chewy tapioca pearls. It can be served hot or cold and comes in a variety of flavors.

What are the bubbles in bubble tea?

The bubbles, or boba, are tapioca pearls made from tapioca starch derived from the cassava root. They are boiled until they reach a chewy consistency and are then sweetened with a sugar syrup.

Do you offer non-dairy options?

Yes, we offer non-dairy alternatives such as almond milk and oat milk for those who are lactose intolerant or prefer non-dairy beverages.

Do you have vegan options?

Yes, we have several vegan options. Our fruit teas, most jellies, and drinks made with non-dairy milk are suitable for vegans. Please ask our staff for more details.

Can I buy gift cards?

Yes, we offer gift cards that can be purchased at our café or online. They make a great gift for any bubble tea lover!

Do you have anything decaf?

Our Fruitful tea series can be substituted with sparkling water, or you can try our frozen series, or some signature drinks for caffeine free.

What is matcha? What kind of matcha do you use?

Matcha is finely ground green tea leaves. We only use ceremonial grade matcha. Matcha has a lot of health benefits including being rich in antioxidants.

Do you have any promotions or loyalty programs?

Yes, we frequently run promotions and offer a loyalty program where you can earn points for every purchase and redeem them for discounts.

Do you have any promotions or loyalty programs?

Yes, we frequently run promotions and offer a loyalty program where you can earn points for every purchase and redeem them for discounts.

Do you have seating available?

Yes, we have seating available for you to enjoy your drink on-site.

How can I provide feedback?

We welcome your feedback! You can leave a review on our website, social media, or contact us directly.